Shipping policy
Shipping Policy :
Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below to understand how your order is processed and delivered.
1. Order Processing Time :
All orders are processed within 1 to 2 business days (excluding weekends and major holidays) after receiving your order confirmation email.
You will receive another notification with a tracking number once your order has officially shipped.
2. Domestic Shipping Rates & Delivery Estimates :
We offer standard delivery across the country to ensure your order reaches you securely.
Standard Shipping: Estimated delivery time is 2 to 5 business days after shipment.
Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout. (Optional note: We offer Free Shipping on orders over [Rs. 3,000]).
Please note: Delivery delays can occasionally occur due to extreme weather, courier peak seasons (like holidays), or unexpected disruptions.
3. Shipment Tracking :
As soon as your order is handed over to our courier partner, you will receive a shipment confirmation email containing your unique tracking number. You can use this number to monitor your package's journey directly via the courier's website. Please allow 24 hours for the tracking information to update.
4. Incorrect or Incomplete Addresses
Please double-check your shipping address carefully when placing an order. We are not responsible for orders that cannot be delivered due to incorrect, incomplete, or missing address information provided by the customer. If a package is returned to us due to an incorrect address, the customer may be responsible for additional shipping fees to resend the package.
5. Damaged, Lost, or Missing Packages :
We take great care in packaging your items so they arrive in perfect condition.
If your order arrives damaged, please take photos of the packaging and the damaged items immediately and contact our support team.
If your tracking status shows "Delivered" but you have not received your package, please check with neighbors or contact the courier service directly before reaching out to us.
Questions & Contact Information :
If you have any questions about your order, tracking, or our shipping practices, please do not hesitate to reach out to us. We are here to help!
Email: [ Fragranciaperfumes63@gmail.com ]
Phone/WhatsApp: [03147713356]
Support Hours: